What You Need to Know: JoJo Siwa Show

Everything you need to know before the JoJo Siwa Show

Date: Tuesday August 20

Time: Box Office 3:30pm / Doors 6:00pm / Show 7:00pm

Getting Here

Doug Mitchell Thunderbird Sports Centre is easily accessible by car and transit. For directions, please click here.


Event parking is located at Thunderbird Parkade which is conveniently only a 2 minute walk from the venue. UBC Parking is a ‘Pay-by-Plate’ system so please note your plate before you pay at the pay machines in the parkade. There is also street parking available. For more information, visit our parking page.

How To Get Into The Event

Please enter through the main entrance along Wesbrook Mall. Have your mobile or printed tickets ready to be scanned by our ticket takers at the entrance.

Please review the list of Prohibited Items prior to arriving on site so your entry to the event will go smoothly.

Will Call

Will Call is located at the Wesbrook Boulevard entrance and opens at 3:30pm. Anyone picking up tickets from Will Call must ensure they have the matching credit card used to purchase the tickets, photo I.D., and the confirmation number of the ticket order.

VIP Tickets

Guests with VIP1 “The D.R.E.A.M. VIP Meet & Greet Experience” tickets will pick up their tickets at the VIP check-in table located outside the front entrance near the flagpoles.

Guests with “Boomerang” & “Kid In A Candy Store” VIP Packages can pick up their merchandise inside the arena at the dedicated VIP merchandise stand on the east concourse, left of the stairs after you enter the building.

Strobe Lights

Please be aware that strobe lights will be used during the performance.

Prohibited Items

In addition to our list of Prohibited Items, the following items are NOT PERMITTED into the show:

  • Professional Cameras, Audio/Video Recorders, iPads, Go-Pro’s or Selfie-Sticks
  • Laser Pointers, Glow Sticks, or Flash Lights
  • Knives, Tasers, Mace, or Weapons of any kind
  • Cans, Bottles (Glass, Aluminum, or Plastic)
  • Spiked Jewelry, Spiked Belts, or Wallet Chains

We hope everyone has a fun evening at Thunderbird Arena for JoJo Siwa The D.R.E.A.M. the Tour!