Arena News

WHAT YOU NEED TO KNOW

From December 6 – 9, the world’s best figure skaters will compete in The ISU Grand Prix of Figure Skating Final at the Doug Mitchell Thunderbird Sports Centre. This is the concluding event of the ISU Grand Prix circuit which saw previous competitions hosted in the United States, Russia, France, China, and Japan. The event will also include the ISU Junior Grand Prix of Figure Skating Final 2018/19.

The Doug Mitchell Thunderbird Sports Centre’s top priority is to provide a safe and world class experience for all fans. Please read the following information that guests may want to know prior to the event.

BOX OFFICE OPENING TIMES

• Wednesday, December 5: 8:30 AM
• Thursday, December 6: 6:45 AM
• Friday, December 7: 7:15 AM
• Saturday, December 8: 7:45 AM
• Sunday, December 9: 12:00 PM

Full schedule of events can be found on the Skate Canada website here.

GUEST INFORMATION

Site Maps

Please refer to our site maps below for locations for sections, washrooms, concessions, elevators & more.

Concession

We offer a variety of food & beverage options at our concessions which are located throughout the arena including exciting new healthy food choices. View site maps above for concession locations. There are also food options nearby in Wesbrook Village.

 Main Concession – North Concourse & South Concourse (lower level)

Menu

• Chicken Strips & Fries
• Hot Dog – Beef & Veggie
• Popcorn
• Jumbo Pretzels

Satellite Station #1 – North Concourse, Outside Sec 115

Morning Menu (8:00am – 11:00am)

• Muffins – Blueberry Bran, Carrot Zucchini, Double Chocolate
• Cinnamon Buns
• Danishes – Blueberry Custard, Raspberry Cream Cheese
• Gluten Free Pastries
• Lemon Blueberry Overnight Oats (vegan)
• Chia Pudding Parfait (vegan)
• Wild Berry Parfait (vegetarian)
• Mediterranean Breakfast Wrap (vegan)
• Ham & Cheese Breakfast Wrap
• Breakfast Samosa
• Vegetarian Breakfast Samosa

Lunch/Dinner Menu (11am onwards)

• Cookies – Chocolate Chunk, Coconut Oatmeal Raisin
• Fresh Fruit Cups
• Fresh Vegetable Crudité Cups
• Harvest Sandwiches – Shaved Ham & Brie Baguette, Festive Chicken Crancherry, Russian Egg Salad, Veggie Delight
• Harvest Salads – Thunderbird Salad (vegan), Candied Salmon Nicoise Salad, Smoked Tofu Nicoise Salad

Satellite Station #2 – North Concourse, Outside Sec 114

Morning Menu (8:00am – 11:00am)

• Delish Smoothies – Delish, Hawaiian Sun, Rise & Shine
• BC Wild Mushroom & Quinoa Breakfast Bowl

Lunch/Dinner Menu (11:00am onwards)

• Soup – Herbed Chicken & Rice, Mediterranean Vegetable
• West Coast Wild Salmon Burger
• Thai Coconut Buddha Bowl
• Red Lentil & Butternut Squash Stew
• Super Crunch Salad

Satellite Station #3 – West Concourse, Outside Sec 111 & 112

Menu

• Pacific Poke Bowls – The Main, The Keefer, The Veggie
• Bento Sushi – Fuji Combo, Cucumber Roll, Philadelphia Roll

Satellite Station #4 – South Concourse

Morning Menu (8:00am – 11:00am)

• Delish Smoothies – Delish, Hawaiian Sun, Rise & Shine
• Muffins – Blueberry Bran, Carrot Zucchini, Double Chocolate
• Cinnamon Buns
• Danishes – Blueberry Custard, Raspberry Cream Cheese
• Gluten Free Pastries
• Lemon Blueberry Overnight Oats (vegan)
• Chia Pudding Parfait (vegan)
• Wild Berry Parfait (vegetarian)
• Mediterranean Breakfast Wrap (vegan)
• Ham & Cheese Breakfast Wrap
• Breakfast Samosa
• Vegetarian Breakfast Samosa

Lunch/Dinner Menu (11:00am onwards)

• Soup – Herbed Chicken & Rice, Mediterranean Vegetable
• Chili & Bun
• Hot Carved Beef Brisket Sandwich
• Beyond Burger

Getting Here

UBC is easily accessible by car and public transit. Find directions here. Please plan ahead and allow ample time to find parking and to enter the arena.

In & Out Policy

Exit and Re-entry is allowed for the duration of the event. Please keep your tickets with you at all times as you will need them scanned upon exit and re-entry each time.

Skate Canada’s Camera Policy

At Skate Canada events, spectators are permitted to use small point and shoot cameras for personal use only. The following guidelines will be enforced:

• No flash photography
• No camera bags in venue
• No use of professional cameras and/or detachable lenses
• Camera cannot interfere with other fans’ enjoyment
• Any resale of photography or posting photos on professional websites is strictly prohibited
• Absolutely no video recording is allowed. Only accredited coaches and team managers may be permitted to videotape their own skater/team from rinkside during that skater’s/team’s practice or performance. If athletes wish to obtain a video of their programs, they may purchase a copy from the licensed video distributor on site if applicable.

Spectators not abiding by these restrictions risk having their camera confiscated by venue security staff. Additionally, Skate Canada staff reserves the right to restrict use of other types of cameras should they feel the quality and/or type of camera fail to protect the athletes’ and/or event’s interests. For more details on Skate Canada’s camera policy, please visit there website here.

Dress Warmly

We encourage guests to dress warmly as it does get cold in the arena, especially those who will be spectating for a long duration.

Prohibited Items

Thunderbird Arena strives to provide a safe and enjoyable entertainment experience for everyone; therefore, for safety and security reasons, patrons and their belongings may be subject to inspection prior to entering the venue. Items that may be considered dangerous by security services to other ticket holders may be confiscated and / or not returned.

Empty personal water bottles are allowed and can be filled inside the arena.

Some frequently asked items that are not permitted inside the venue:

• All outside food and beverage
• Personal lawn chair and stadium seats (A small personal cushion is allowed)

Unless stated specifically for this event, our full prohibited items list found can be found here.

PARKING

Daily parking options and parking packages information are available for guests. 1 day parking is $9.44 per day and 5-day parking is $35.00. Save money by purchasing your parking package in advance. Click here to purchase parking.

ACCESSIBILITY

Doug Mitchell Thunderbird Sports Centre is pleased to welcome guests of all abilities to our facility. For those patrons with specific needs we are pleased to offer several accessibility features listed below.

Accessible Drop-Off

The accessible drop-off area is located at the east entrance of Doug Mitchell Thunderbird Sports Centre on Wesbrook Mall.

Accessible Parking

Accessible parking is available at the Thunderbird Parkade, and all other parking lots located within a short distance from the Doug Mitchell Thunderbird Sports Centre.

Accessible Seating

Accessible seating is located at the West Concourse in front of the West Bleachers. View map.

Accessible Washrooms

There are accessible stalls in each bathroom at the Doug Mitchell Thunderbird Sports Centre. There are also Universal Washrooms on each floor.

Animals

Trained guide dogs or service animals assisting guests with disabilities are permitted inside Doug Mitchell Thunderbird Sports Centre. All other animals are prohibited.

Elevators

Two elevators are located on the East side of the arena for wheelchair access to all levels as indicated on our map. Patrons with disabilities receive preferential access to elevators.

FAQS

Do children require a ticket?

Children under two years of age do not require a ticket if they do not require a seat. If they require a seat, a ticket must be purchased at full price.

Where is the kiss and cry located?

The kiss and cry will be constructed between sections 101 and 118.

Where is the judges’ stand located?

The judges’ stand will be constructed in front sections 114, 115 and 116.

Can I bring flags, banners or noisemakers to the event?

Handheld flags and fan signs are permitted in the arena however must not obstruct the view of or distract other patrons in the stands.

Airhorns and noisemakers requiring batteries or compressed air are not permitted in the arena. Small handheld noisemakers may only be used following a skater’s program or during ice resurfacing.

Flags, signs/banners and noisemakers must be stowed away when asked by venue or Skate Canada staff if they become disruptive to fellow patrons.

Is smoking allowed in the building?

Doug Mitchell Thunderbird Sports Centre is a smoke-free building.  Smoking is only permitted in exterior designated areas.

For additional information, please visit Skate Canada.