Booking Policies

Event Deposit

A non-refundable deposit of 50% is required to hold the venue for a minimum of 12 weeks in advance of the event. The deposit will be applied to the rental rate.

Challenging Hold

Initial client will be given 48 hours to pay the full rent. If the challenge is not met, a full rent is required within 24 hours from the client challenging the hold.

Event Protection Policy

If a group is looking to book an event that is similar to an event already booked, Doug Mitchell Thunderbird Sports Centre Management reserves the right to protect an event that is already booked on either side if a similar event is competing in a specialized and narrow market.

License Agreement

A legal and binding agreement must be signed between the venue and an authorized event organizer a minimum of 10 weeks prior to the event move in date.

Operational Costs

Depends on the capacity, layout, and specific requirements of the event. Examples of costs include staging, conversion, pipe and drape, building staff operations, and utilities.

Production Costs

Includes electricians, riggers, and any other production labour.

Other Costs

Other costs include food and beverage for crew and artist, furniture for dressing rooms, telephones, etc. Inquire about our house package that includes all such costs.

An estimate is available for Operational, Production, and Other costs after initial meeting.

Production Manager

The Event Organizer must provide their own Production Manager who is fully knowledgeable in technical requirements such as staging, rigging, lighting, etc. This person will be the main contact with the building’s Event Manager.