The main entrance to Thunderbird Arena is on Wesbrook Mall. From the doors, there is elevator access to the main concourse. Situated along the concourse is the UBC Hall of Fame, as well as a large permanent concession.
The ice surface spans 200 x 85 feet.
The South Concourse also features a permanent concession, as well as arena floor access. It can be accessed from either the East or West Concourses. There is an elevator located on the East Concourse for easier access.
The two-truck loading bay can be accessed via Wesbrook Mall.